| Piano Play creates a positive and safe learning environment for its students. We echo the same sentiment as it relates to
our website. We maintain integrity, honesty and truth in all of our endeavors. Accordingly, Piano Play adheres to the highest
ethical standards in gathering, using and safe guarding customer information that is entrusted in the company.
Currently, personal information can not be submitted to our website. However, we will collect your web address to send you
updated news on our facility. The Privacy Policy will be revised once clients and perspective clients are able to submit detailed
personal information.
What personal information is collected?
Piano Play collects personal information for our records. We will collect your mailing address, credit card date, phone and
fax number, and any other information we feel will help us best suit your needs.
How is the information collected?
Client information is collected at Piano Play Music Systems in Sherman Oaks, California. Once parents enroll students in
classes, they fill out enrollment forms requesting a mailing address, phone number, age of child, fax number, birthdate and
email address. If registration/class fees are completed over the phone, parents will be asked to fill out enrollment forms
on the first day of class. Credit card payments collected over the phone are done with the verbal consent of parents.
Why is the information collected?
Contact information (address, phone number etc.) is collected to update you on Piano Play upcoming events and news.
Current mailing information ensures timely billing. Phone numbers allow staff to contact parents in the event of an emergency.
Knowing the birthdate of students allows us to recognize them on their special day.
Who will have access to the information?
Information given to Piano Play will only be reviewed and processed by its staff. Instructors will have their students'
telephone numbers only. Piano Play administrators will have access to contact and account information.
What choices do you have?
Call (818) 789-6110 or email www.pianoplaymusic.com to be deleted from our system.
Can you review or correct personal information?
To correct or change information, contact Piano Play Music Systems at (818) 789-6110.
What security measures are used to protect your personal information?
We input all personal information into our computer system. It can only be retrieved, changed or reviewed with a password.
How long will Piano Play honor its privacy policy?
Piano Play's policy will be effective as of 4/15/05. It will be updated as new features are added to the website.
Customers at anytime will be permitted to have their information removed or changed.
Who is accountable for the organization's privacy policy?
Our privacy policy will be monitored on a regular basis.
Questions/Comments
If you have questions on the privacy policy, contact us via phone, fax or mail.
Piano Play Music Systems
14237 Ventura Blvd.
Sherman Oaks, CA 91423
(818) 789-6110 office
(818) 789-6167 fax
Note to Browsers
Feel free to glance at our website without feeling obligated to submit personal information.
Children under 13 will not be asked for personal information. The Children's Online Privacy Act prohibits websites
from requesting contact data from minors. For more information on the privacy act, log onto the California Department of Consumer Affairs website @ www.dca.ca.gov
Rules, Rules and more Rules
The Piano Play staff has been told (by the internet fairies) to tell you about your internet rights.
Piano Play enjoys teaching piano to children and adults of all ages. Your phone number, address, fax and age of birth will only be
used for billing and contact purposes. We will not send it to annoying telemarketing companies or old friends. Credit card
information is only collected from parents (kids put the card away). Piano Play is here to teach piano and in the process
nurture a future famous musician. If for some reason, Piano Play no longer fits your musical needs, we'll pull over and let
you off the "Piano Play Music Express". This means all personal information will be deleted from our system.
Questions about the privacy policy or classes, call us at 818-789-6110. We'll try to stop all the fun we're having to
take your call.
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